How to return a product?
Unused and unopened products can be returned within 14 days from the time you receive your delivery.

To return an item, proceed as follows:
1. Ensure that the product is in the same condition as when you received it.
2. Send an email to return@bounir.com
Please provide us with: 
- Order number
- Item number/s of the articles that you want to return.
- Attach a sharp & clear picture of the products (back and front)

You will receive an email with information and approval that your return is approved.

Refound
As soon as the product has been returned in good condition to our warehouse, we will do a refund to the account that you used when you bought the product.

Complaints
Have you received a faulty or damaged product, obviously we want to correct it! Contact info@bounir.com to get a return number and address for free return.

Exchanges
Shit happens and we are here to help you! 

To exchange an item, proceed as follows:
Send an email to exchange@bounir.com
Please provide us with: 
- Order number
- Item number/s of the articles that you want to return.
- Attach a sharp & clear picture of the products (back and front)
- What you want to change to.

As soon as the product has been returned in unused/non damaged condition to our warehouse, we will send you a new one! Easy like that :-)

Costumized products
No customized products could be returned. This includes our collaboration with Free The Nipple Pots as we paint each product on demand.