How to return a product?
Unused and unopened products can be returned within 14 days from the time you receive your delivery.

To return an item, proceed as follows:
1. Ensure that the product is in the same condition as when you received it.
2. Send an email to Please provide us with: 
- Order number
- Item number/s of the articles that you want to return.
If a returned item is shipped internationally, please clearly mark the package 'RETURNED GOODS', to avoid any custom charges.

3. Add the product/s together in the box that the products came with
4. Use your preferred transportation partner (you pay for the return transport yourself) and send the product/s to the following address:

Bounir AB
Strömkarlsvägen 60
16762 Bromma

As soon as the product has been returned in good condition to our warehouse, we will do a refund to the account that you used when you bought the product.

Have you received a faulty or damaged product, obviously we want to correct it! Contact to get a return number and address for free return.

Need to make a change? At this time, we do not offer product exchanges. You may return your product within 14 days for a full credit and re-order your replacement item.